Frequently Asked Questions

+ What happens if my tree has fallen?

If your tree has fallen over, whether it was due to a storm or shallow roots, TLC provides emergency assistance! Fallen trees need to be removed as soon as possible, particularly when one has fallen onto your home or other structures. Contact us for Emergecy Services, ASAP.

+ Why hire TLC Tree and Lawn Care?

The answer to that question is simple: because we care about our customers. We’re not looking to merely chop down trees or trim some branches. We set out to be the best customer service company in the industry while improving the environment. Tree service is simply the way we accomplish that goal. That means we always appear at your home ready to offer our upfront prices with a friendly smile.

+ I hired a previous company to trim my tree and they did a terrible job. Can you help?

We’ll help you figure out if the tree can be saved. We will likely start by NOT cutting anything else for a while. In a year or two we’ll start selectively thinning limbs in an effort to rebuild and restore the new canopy. We call it a crown restoration and that’s what happens after bad tree trimmers “top” trees. DON’T ever top your trees.

+ Do You Offer Residential Tree Trimming?

Yes, but we don’t just offer Oklahoma residential tree trimming; we also offer tree removal. With our residential tree removal services, we can help you resolve any issues and solve any problems. Need a tree removed that looks dead? We can help with that. Need a tree removed that may not make it through the storm season? We can help with that.

+ Why is Platinum Tree Care Important?

Taking care of the trees on your property, whether it’s residential or commercial property, is important because, without the proper care, trees can become hazardous to the property and to themselves.

+ We are considering builidng a pool/playhouse/basketball court/deck/she shed in my backyard. How can I do that and keep my trees?

We’ll help you determine what limbs can be cut. If so much of the tree needs to removed that it puts your trees health at risk, it may be better to remove the tree and stump out entirely. We won’t take that step unless it is the only option. Don’t let the gardener or regular contractors make this decision. They’ll usually cut whatever is in their way without regard to what you’re going to have to do in the future to maintain the tree, and may not be aware of the health or safety impact they are making on the tree and everything around it.

+ My garden isn't getting the sun it needs because of all the shade from our tree. What can be done?

Our first line of thinking would be to thin out the tree to allow more sunlight to penetrate the canopy. Keep in mind that trees NEED leaves to live. If we need to thin the tree out beyond 30% then a tree removal may be needed to save your garden. Having a garden under a tree is just a BAD idea.

+ My Tree Looks Sick What is Wrong?

Yikes! It could be a thousand different things. However, there are often clues. When we start looking more closely at the symptoms and the surroundings, we can often figure out what the likely culprits are. If you are willing to invest some time googling, you can often figure out the easy ones yourself. Over-watering is the single factor we see hurting trees the most throughout Oklahoma. We can help get to the bottom of exactly what is going on and get your trees the TLC they need ASAP.